Frequently Asked Questions

Feel Free To Ask

FAQs

Do you stain anything other than fences?

Yes. While most of our projects involve staining fences, we also stain decks and pergolas, and anything else you can think of. We also paint interior drywall and can do exterior as well.

Do you install brand new fences?

Yes we do. If you are looking to build a fence, no matter how big or how small, we hope you will request a proposal from us.

Do you perform repairs on broken or decayed wooden fences?

Yes, and if you’d like, we will help you determine if it makes more sense to fix a part of the fence or replace pieces of the fence. If we replace posts or rails, the service includes hauling the old material to the dump.

Do you prep the wood before staining?

We will always make sure the wood is in proper condition to receive the stain. Prep might include a power wash or sanding the wood.

Do you have a warranty on your work?

We stand behind the quality of our workmanship and materials. Therefore, we are pleased to offer a two-year limited warranty on the repair and staining of your fence. We take pride in delivering durable, long-lasting results, and are committed to your satisfaction. Please contact us if any issues arise, and we will ensure prompt resolution.

Do you carry insurance?

Yes. We carry a General Liability policy up to $2 million aggregate.

Do you power wash the fence before staining it?

Pressure washing is an optional add-on for any staining job. Typically, we only recommend a pressure wash if the wood is really dirty, or if we need to remove other elements such as bird poop.

How are you able to guarantee no mess?

We use canvas drop cloths to protect rocks on the ground, and we hold up big sheets of cardboard to protect plants and any other property. Decorations will either be removed or carefully painted around.

In the rare event we make a mistake and get some paint or stain on someone’s property, we will personally make it right with the resident by either:
A. Cleaning it up
B. Replacing the item
C. Offering money to replace the item
D. Providing a free service to the resident, such as staining the rest of their interior fence